Administrative and operations support for founders and small teams.
I manage the recurring admin and operational work your team does not have time to keep up with. When needed, I can also take care of CRM cleanup, workflow automation, and website updates.
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Operations Review
One recurring process reviewed, the highest priority issue fixed or documented, a written action plan you keep either way. Fixed price, finished within one week. No retainer required.
Rellatech is Valentina's Canada-based administrative and operations support practice for founders and small teams. I handle recurring admin and operational follow-through, with CRM cleanup, workflow automation, and website support as specialist capabilities. Based in Moncton, New Brunswick, I serve clients remotely across Canada and internationally.
I slot into the way your team already runs, so nobody has to rebuild their process for me.
Based in Canada, supporting teams across Canada, the United States, the United Kingdom, and Australia
Administrative support first: inboxes, calendars, documents, client coordination, and recurring reporting
Operations support when you need more ownership across projects, contractors, and internal follow-through
Tech-savvy by default, with CRM cleanup, workflow automation, and website support as specialist capabilities
Recurring administrative work is easier to manage when one person owns it.
Follow-ups can fall behind, client records become outdated, and recurring reports take longer than they should when no one clearly owns the work.
I manage those day-to-day responsibilities, document the process, and keep your team informed about what is complete and what needs attention.
If any of these sound familiar, it is probably worth a conversation:
- You have outgrown the way you used to run things, but nobody has had the time to sit down and fix it.
- There are important systems inside the business that nobody on the team really manages.
- You need dependable admin support from someone who is also comfortable in your CRM, your website, and your workflows.
- You would rather not hire three separate contractors to cover what really feels like one job.
Administrative support, with operations and technical help when you need it.
Additional capabilities
Alongside the four core areas, retainers often pick up smaller pieces of work that would otherwise need a separate contractor.
- Technical troubleshooting: CRM fields, broken automations, form integrations and platform settings
- Reports, decks and documents: Recurring reports, presentations, ebooks and branded materials
- LinkedIn optimization: Profile and company page cleanup, plus a workable content rhythm
- Online business management: Higher ownership across projects, contractors and delivery
Work directly with one person who gets to know your business.
I'm Valentina, the founder of Rellatech. I usually begin with recurring administrative work, then take on more operational coordination as I learn the business. I can also handle many of the CRM, automation, and website tasks that support the day-to-day work, so you have one consistent point of contact.
Companies I've worked with.
The kind of work that makes the whole business easier to run.
Valentina has been an indispensable part of my team. She keeps everything running smoothly, from managing a complex calendar and coordinating meetings across time zones to providing data analytics and high-level brand support. Her attention to detail and proactive approach have made a real difference.
I'm in the imagination business but can't imagine a Business Operations Specialist with more initiative, intelligence and instinct than Valentina.
I hired Valentina to manage administrative tasks that had started to take too much time away from running my business. After a quick onboarding she jumped in right away and started making a huge difference.
Valentina is an incredible business operations specialist. She works with me and my team quickly, she's very responsive, and she finds great solutions to the issues I ask for help with. Couldn't recommend her more!
A clear way to get started and build the support around your business.
Send an inquiry
Tell me what you need help with. I review every request personally and normally reply within one business day.
Agree on the scope
I recommend a retainer or project scope with clear responsibilities, priorities, and timelines.
Start the work
I work in the tools your team already uses and send regular updates, so you know what has been completed and what comes next.
Improve as we go
I document recurring work and make practical improvements when I see a process that could run more smoothly.
Ways to work together.
Most clients work with me on a monthly retainer sized to the volume of work they want handed off. Defined projects, such as a CRM cleanup or a website build, are also possible when there is a clear start and finish. We agree the shape of it before anything begins.
Not ready for a retainer? Start with an Operations Review: one recurring process reviewed, the highest priority issue fixed or documented, fixed price, finished within one week.
I work inside the tools you already use.
Communication & documents
Gmail, Outlook, Slack, Google Workspace
Project coordination
Notion, ClickUp, Asana, Monday
CRM & workflows
HubSpot, Keap, GoHighLevel, Zapier, Make
Website & content
WordPress, Webflow, Shopify, Squarespace
Plus course platforms, reporting and design tools. See the full tool list.
Frequently Asked Questions
Find answers to common questions about working with Rellatech
If recurring admin or an unreliable process is taking too much of your team's time, I can help.
Tell me what you need help with through the inquiry form. I review every request personally and normally reply within one business day. If the work is a good fit, we can begin with a free consultation.